Andrew Au

Andrew Au

Digital Transformation, AI and Modern Leadership Expert

When companies like Microsoft, FedEx, and 3M want to accelerate their digital transformation journey, they call Andrew Au. Digital technology has set a new equilibrium for organizations — from how they engage their customers to how they motivate their employees to how they innovate their products and services. This is where Andrew excels — he brings both substance and style to navigating disruption and future-proofing organizations, powered by big data and transformative ideas. Your audience will leave enlightened and eager to drive change.

Referred to by Forbes as a “millennial expert”, Andrew is a modern business leader who helps global blue-chip brands respond to the new culture and nature of work. Through his innovative work, he was the youngest person to be inducted into the Entrepreneurs Organization at the age of 22. Andrew is among the few Canadians to be named to Forbes’ 30 Under 30 list and has received over 35 domestic and international awards for business innovation and thought leadership.

In the media and on stages around the world, Andrew shares his dynamic perspectives on leadership and emerging technology trends. He has delivered dynamic keynotes, interactive workshops, and custom research studies for a diverse set of organizations including Microsoft, Avison Young, Sun Life Financial, Harley Davidson, Intuit, and a variety of trade associations.

Andrew is currently the co-founder of Intercept, a strategic management consultancy based in Toronto and Boston. He is also the President of Scopium AI, a healthcare startup developing a patented cognitive platform focused on improving patient care and reducing medical costs using artificial intelligence.

Navigating Digital Transformation

Digital transformation is the fourth industrial revolution. It’s much more than just digitizing paper-based systems. It’s about redefining how we deliver value to our customers, our partners, and our employees. Hear about the latest in technology, spanning e-commerce, chat bots, augmented reality, virtual reality, mixed reality, loT, artificial intelligence, modern analytics and machine learning. More importantly, motivate your employees, transform your products and reimagine your operations.

Key Takeaways

  • Learn the four pillars of digital transformation
  • Hear about the latest technology that’s impacting your industry
  • Get inspired by global customer examples of technology implementations

Managing Millennial Disruption @ Work

Technology is revolutionizing how we work, live and play. And, millennials are at the center of this revolution; directly influencing the makeup of the modern workplace. They are the single largest living generation today, at over 80 million across North America. They are also the least engaged in the workforce, with attrition rates three times those of non-millennials. At a time when every company is a tech company, empowering the millennials on your team is mission-critical. Discover how to attract, motivate and retain your millennial talent to create diverse, high-functioning teams.

Key Takeaways

  • The Millennial Hierarchy of Needs
  • Aligning company values with those of the next generation of leaders
  • Debunking myths on millennials in the workplace
  • Understanding the values and expectations within the workforce

Marketing to Millennials

The marketing landscape has evolved. Marketers are making a big shift from mass to millennial. Every brand is competing to wih this single largest living generation. 18-38 years of age today, millennials are in the thick of life’s biggest moments. Careers. Side hustles. Families. Home ownership. They are claiming their new position as head of household, and every brand is vying for their attention. So, how do you break through?

Andrew shares the winning formula for millennial engagement based on proprietary research and experience working with some of the largest brands, including Microsoft, Intuit, 3M, Scotiabank, 7-Eleven and more. This rich keynote sheds light on the latest lifestyle habits, psychographic insights, social media trends, shopping habits, top brands and breakthrough marketing strategies.

Key Takeaways

  • Optimizing your message for millennials
  • Core values and psychographic insights
  • Social media trends and engagement strategies
  • Breakthrough marketing best practices

Education Transformation: Making 21st Century Pedagogy Real for Your School or School District

Today, education providers are challenged to provide anytime, anywhere learning for all students. Technology has outpaced education policy, and the gap is widening. The role of educators and leaders are changing, as digitally connected students have ubiquitous access to information. Education must be more agile, more adaptive and more personalized than ever before. A holistic approach to education transformation is needed to drive true change in the teaching and student learning experience.

Technology itself is not the answer. It is a change catalyst; and when properly implemented, it can empower better learning outcomes. Change is never easy—21st Century Pedagogy brings more questions than answers. What is the right vision? Should we lead with curriculum or policy? How do we deliver personalized student learning? How are teachers receiving the right professional development? Get answers to these questions and discover how you can apply digital transformation: from establishing the right vision to implementing the right tools.

Get an actionable change management framework that identifies your readiness stage and provides key objectives to guide your journey. Hear real world research and implementations from schools across the globe and walk away fresh ideas to jumpstart your digital transformation.

Digital Transformation for Healthcare and the Future of Precision Medicine

The adoption of new technology and the rise of the millennial workforce are driving change and disruption at an unprecedented rate. Today, our healthcare system faces an aging baby boomer population, shortfall of doctors and nurses, above average ER wait times, and declining budgets. These factors are amplified by the rising expectations of patients who want to navigate the health system the same way they do on Amazon, AirBnB, or Uber.

Digital transformation has tremendous potential to reduce the industry friction we see today. Enhanced patient experiences, improved clinician productivity, and lowered cost of healthcare are all achievable outcomes. Hear how healthcare leaders are leveraging technologies such as AI, IoT, Mixed Reality, and wearables to improve outcomes for patients and caregivers.

Learn how you can apply digital transformation within your practice by creating a digital culture, rethinking the patient care delivery paradigm, optimizing clinical efficiency, and piloting new care models. Also, get a glimpse into some of the latest advancements in genomic sequencing and the future of precision medicine.

The “New Market” Economies for Automotive Dealerships

Today, we live in a world of change. Driven by the rise of Gen-X and Millennial car buyers, and accelerated by a technological revolution that is changing the way we live, work and relate to one another. In an era when Amazon is the 800 pound gorilla in every industry, and with its sights set on automotive, how can dealerships win today?

This keynote addresses 3 fundamental questions—Who are Gen-X and Millennial car buyers? What are you saying to them? And how are you engaging them? Hear about the latest demographic trends and take a deep dive into the Gen-X and Millennial buyer mindset.

Understand their values, their desires and how they want you to engage with them. Learn about new technologies that allow you to better engage with car buyers before they step foot onto your lot. Know how to generate and nurture leads, and manage the showrooming that’s happening at your dealership.

A New Paradigm for Customer Engagement

We are living in the age of the customer. An age where a consistent omni-channel customer experience is the standard. An age where every business is a ‘digital business’. So, what does it mean to become a ‘digital financial services organization?’

Digital transformation is much more than digitizing paper-based systems or metricizing customer wait times. It’s about predicting customer needs to spark more meaningful conversations. It’s about securely expanding your ecosystem through API’s and third-parties to extend your value proposition. It’s about embracing a digital-first culture—harnessing big data, AI, and machine learning—to overcome a legacy mindset.

The cost of not transforming is clear. Lost revenue, customer churn and irrelevance. However, the promise of transformation is also profound. Organizations that are mature in their digital transformation journey generate $100 million more in operating income very year compared to those who lag behind.

Learn the 4 pillars of digital transformation for financial services. From customer service; to employee motivation; to operational excellence; to product innovation. Walk away with actionable steps to becoming a truly digital organization and realizing the potential of digital transformation.

The Rise of the Connected Enterprise

Another industrial revolution is on the horizon. As information technology and automated production transformed the 20th century, digital transformation represents the Fourth Industrial. As Klaus Schwab, the founder of the World Economic Forum predicted, “In its scale, scope and complexity, the transformation will be unlike anything humankind has experienced before.”

The manufacturing sector has been at the forefront of mass automated production. However, today there’s a rapid shift from mass to customized production with IoT at the core. The Connected Enterprise is more than just getting alerts from malfunctioning equipment. Deploying industrial IoT powers automated intelligent decision making that creates new business models, revenue opportunities and better customer experiences. Learn how global organizations are leveraging connected equipment to stream and analyze data in the cloud, enable predictive maintenance, explore pay-per-use pricing tiers, and optimize future product design iterations.

Learn the 4 pillars of digital transformation for the manufacturing sector. From customer service; to employee motivation; to operational excellence; to product innovation. Walk away with actionable steps to becoming a Connected Enterprise.

From Side Hustle to Main Hustle

Today, we live in an era of constant change. An era where the marketplace is increasingly global. Where AI challenges legacy businesses, infrastructure and mindsets. Where the need for creativity and entrepreneurial thinking has never been greater.

Millennials are the single largest generation in the workforce, and possess one of the strongest entrepreneurial spirits. Did you know that today 40% of them have a side hustle? Whether you’re an entrepreneur or intrapreneur, discover how you foster the entrepreneurial mindset to take a side hustle to a main hustle, or fast track advancement within your organization.

Hear how Andrew Au took an idea in his dorm room to building an international marketing agency empowering some of the largest global brands including Microsoft, Intuit, FedEx, and 3M to name a few. Discover his personal best practices, routines and solution frameworks that have helped him successfully navigate VC funding, conflict and litigation, customer acquisition and retention, competitive rivalries, industry transformation, and more.

Precision Agriculture and Future of AgTech

It’s estimated that to meet the demands of our growing population, agriculture output must increase by 60% within the next decade. While digital transformation is a disruptive force, it also provides opportunities to create new strategic advantages.

Hear about the latest IoT use cases to increase food production with less waste and optimize equipment to limit downtime. Learn how farmers are using daily satellite imagery technology to monitor crop health and variations in soil and vegetation. Discover unique data collection strategies from on-farm weather stations to in-field telematics.

Book this keynote if you want to hear real stories from real farmers to inspire your digital transformation journey.