Chris Gibson has spent years studying the art of customer service and sales cultures. The days of just a friendly greeting and a smile are long past, and companies are setting new standards on customer service every day–forcing sales staff to step up like never before. In his engrossing and entertaining talks, Gibson looks at how the service landscape is changing at light speed, how successful companies are keeping up, and what you can do to help beat your competition.
Gibson brings over twenty years of customer service experience to the microphone, having been a senior sales, marketing, and communications manager for a billion dollar corporation.
A highly sought after speaker for companies and individuals that are striving to lead in a world that is constantly changing, his clients include TD Canada Trust, the British Columbia Association of Broadcasters, Western Financial Group, Jim Pattison Broadcast Group, Worksafe BC, and the Interior Savings Credit Union.