Jay Baer is a business growth and customer experience expert, advisor, researcher, author, and analyst. He has spent 30 years helping more than 700 of the world’s most iconic brands, including Nike, Oracle, Salesforce, Bentley, and The United Nations, gain and keep more customers. In his entertaining and customized presentations, he shares how the most successful organizations turn customer experience, customer service, and marketing into their biggest business growth advantage.
A seventh-generation entrepreneur, Jay has written seven best-selling books on marketing and customer service, and founded six multi million-dollar companies. Jay is also an inductee in the Professional Speakers Hall of Fame. For three consecutive years, Baer has been voted the world’s “#1 Global Guru” for online marketing and customer experience.
The creator of multiple award-winning podcasts, Baer was awarded “Best Marketing Podcast” twice from the Content Marketing Awards for Social Pros Podcast, which he co-created and hosted 500+ episodes. He is currently the host of The Spirit Guides show, which explores the entrepreneurial journey of the world’s top content creators.
In his spare time, Baer is a prominent tequila influencer, publishing weekly content on Instagram and TikTok.