Marketing and Customer Service Expert | New York Times Bestselling Author
Jay Baer is a Hall of Fame Speaker and renowned business strategist who teaches business growth through customer experience and marketing innovation. He is also the bestselling author of six books and the founder of five, multi-million-dollar companies. Baer’s entertaining, engaging, and customizable programs help organizations turn customer experience, customer service, and marketing into their biggest business growth advantage.
Baer has worked as an advisor for numerous iconic brands, including Caterpillar, Nike, IBM, Allstate, The United Nations, and 32 of the Fortune 500. He is the founder of Convince & Convert, a strategy consulting firm that owns the world’s #1 content marketing blog and the world’s top marketing podcast.
Inducted into the Word-of-Mouth Marketing Hall of Fame, Baer has been voted one of the Top 50 Trustworthy Digital Marketing Experts and is a go-to source for numerous news outlets. He is also a popular emcee and event host.