Marketing and Customer Service Expert | New York Times Bestselling Author
Jay Baer is a Hall of Fame Speaker, renowned business strategist, a New York Times bestselling author of five books, and the Founder of five multi-million-dollar companies. Jay’s programs help organizations everywhere rethink their approach to marketing and customer service, helping them gain more customers, and keep those they’ve already earned. He customizes each presentation by including relevant and targeted examples, oftentimes from people in the room!
Jay has advised more than 700 companies since 1994, including Caterpillar, Nike, IBM, Allstate, The United Nations, and 32 of the Fortune 500. He is the Founder of Convince & Convert, a strategy consulting firm that owns the world’s #1 content marketing blog and the world’s top marketing podcast.
Inducted into the Word-of-Mouth Marketing Hall of Fame, Jay has been voted one of the Top 50 Trustworthy Digital Marketing Experts and is a go-to source for numerous news outlets.
Named “most likely to be a game show host” in high school, Jay is also a popular emcee and event host.