June 11, 2013 by Speakers' Spotlight
Spotlight On Training: Social Media Feedback Blues
Feeling the effects of negative social media? Is your company trending on Twitter for the wrong reasons?! Is grouchy customer feedback casting a shadow on your once impeccable business reputation? Not to worry! Our digital marketing expert Tod Maffin shows you how to respond to undesirable social media feedback in a positive and proactive way, using the five easy steps he calls “SWARM.” Click on the play icon above to watch.