Merchant_Nilofer

Speaker, L&D


Nilofer Merchant

Leading In The Social Era | Bestselling Author of 11 Rules for Creating Value in the #Social Era

A bestselling author on innovation and collaboration, a TED speaker, and a business leader with 20 years of experience, Nilofer Merchant challenges audiences to do more than just think differently—she asks them to act differently. Merchant has personally launched more than 100 products that, in total, have netted 18 billion dollars. Her leadership and business models encourage innovation and growth, and she collaborates with teams to create this enduring advantage. Offering prescient guidelines for taking the future into your own hands, Merchant brings her world-class pedigree to any stage.

Merchant’s recent book, 11 Rules for Creating Value in the #SocialEra, was named by Fast Company as one of the Best Business Books for 2012. It follows her previous bestselling book on collaborative work, The New How, which has been widely recognized as one of the best; it shows how to close the proverbial “Air Sandwich” gap between strategy and execution.

In 2013, Merchant received the Thinkers50 “Future Thinker Award,” beating out a crowd of seven other internationally notable management thinkers on the shortlist.

Merchant’s experience ranges from working with Steve Jobs at Apple, to defeating Microsoft in an epic industry battle, and advising the C-Suites of GE, IBM, Logitech and more. Corporations such as Symantec, Yahoo, Google, and many others have also turned to her for guidance on the social era, how to design new product strategies, enter new markets, defend against competitors, and optimize revenues.

As a speaker, Merchant has headlined alongside Malcolm Gladwell, Simon Sinek, Arianna Huffington, Margaret Atwood, and other inspirational individuals. She has also delivered for clients such as ICBI Fund Forum, Credit Union Executives Society, Symantec, and AT Kearney.

Her famed TED Talk, titled, “Got A Meeting? Take A Walk” has been seen online by 1.5 million viewers to date. The talk posits that “sitting is the new smoking,” and encourages sedentary office workers to be both healthy and productive by walking, rather than sitting, at meetings.


New! Powerful Enough to Dent the World

Tech platforms and communities all create scale. But denting the world is still a different affair, one that requires an additional component: Onlyness. The idea that you’re most impactful (and so are others) when each is standing in a spot that only one occupies.

Leading in the Social Era

Based on her bestselling book, the 11 Rules for Creating Value in the #SocialEra, Nilofer Merchant discusses what leading in the social era means for you, the leader.

As a leader, you now have to both manage the present and invent the future. On its surface that seems  obvious, until you consider what “the present” is–dynamic, ever changing, and unpredictable. Add to this one big complexity: Business tenets that once stood the test of time, don’t. Sustainable, competitive advantages aren’t sustainable anymore. Value creation requires new leadership. While these changes might be enabled by technology, the transformation is not a technological one. Instead, it’s driven by people, and new ways to come together to get work done.

This session will show you how to tap into leadership strategies to fuel exponential results. You’ll learn the context necessitating change:

  • What are the factors driving growth and innovation in modern times?
  • Ways “social” works in business strategy, across all parts of the business with case studies.
  • What this means for “competitive advantage”
  • How to lead in this collaborative and community-driven world
  • Why your talent strategy must shift from getting the “right person on the bus” to getting “cognitive difference” at the table.
  • How to get your smart people to be smarter, together.  The challenge of managing is bringing people together in such a way that the sum of their collective work is greater than the individual parts. Instead of simple math (i.e. 3+3+3 = 9) you get exponential results (3^3 = 27) because of how people work together.
  • Ways to cultivate a genuine sense of purpose.
  • Understanding the central aspect of what allows people to collaborate together
  • Why it’s necessary to stop building in “Air Sandwiches” into how you set direction.
  • Learn the # 1 thing you can do improve performance on teams.
  • How to tear down the silos that keep innovation from happening.

Walk out of this session with tools, ideas, and steps to lead, and mobilize others like never before.

(As a special gift, you’ll walk away with Nilofer’s latest book, recently released in paperback, as a gift to know the new rules of business performance.)

Leadership to Build a Culture of Innovation

As a leader, you have to both manage the present and invent the future. On its surface that seems ridiculously obvious, until you consider what “the present” is–dynamic, ever changing, and unpredictable.

Add to this one big complexity: Business tenets that once stood the test of time, don’t. Sustainable, competitive advantages aren’t sustainable anymore. Value creation requires new leadership. Are you that kind of new leader?

How do you lead in this collaborative and community-driven world? What tools do you need? And what do you need to retool?

Nilofer Merchant will show you how to tap into leadership strategies to fuel results. You’ll learn:

  • How to get your smart people to be smarter together, because nothing brings people together like a shared purpose.
  • How to build a culture that makes faster and better decisions.
  • How to tear down the silos that keep innovation from happening.

Walk out of this session with steps to lead and mobilize others like never before.

Curating Greatness

Recruiting and Human Resources roles excel when they are “Curators of Greatness,” enabling people to come together to co-create outstanding business performances.

These executives are charged with finding the superstars–and in building teams where every element within an organization ideally works at its best, and it’s how they assemble those components that makes the difference.

Nilofer Merchant shows leaders how to  create organizations in harmony, where everyone is allowed to show their creativity, be themselves, and feel confident and motivated.

How We Deny Innovation

People  love talking about innovation, thinking about innovation, and even Tweeting about innovation. But nevertheless, we can’t seem to figure it out.

There are three things we need to understand in order to unleash our own innovative potential (and the innovative potential of our organizations):

  • How we deny our ideas.
  • How our  bias withholds innovation to take shape.
  • How we restrict our ideas.

Nilofer Merchant shares the tools that will allow you–and your organization–to be innovative in the new marketplace.

Thriving in the Social Era

The era of social technologies provides seemingly endless opportunity, both for individuals and organizations. But it’s also the subject of seemingly endless hype. Yes, social tools allow us to do things entirely differently, but how do you really capitalize on that?

Nilofer Merchant shows audiences that “social” is much more than “media.” She offers new rules for creating value, leading, and innovating in our rapidly changing world by harnessing all elements of the social phenomena.

Merchant is both provocative and grounded in reality when she discusses our new, social era—she covers thorny challenges like forsaking hierarchy and control for collaboration; getting the most out of all talent; allowing your clients to become co-creators in your organization; and inspiring employees through purpose rather than just through pay cheques.

Audiences come away with the knowledge and preparedness to meet the challenges of the new age, and thrive.

Managing the Present While Inventing the Future

Background and Context:
Today’s successful leaders have to both manage the present and invent the future. On its surface that seems relatively obvious until you consider what “the present” now looks like — dynamic, every changing, always on, personalized everything, unpredictable, all the content, all the public opinion, all the conversation with minutes to react/respond.

As much as this is true in the consumer marketplace, it holds true in the commercial market places also. Business tenants that once stood still, don’t. “Sustainable advantages” have gone from 40-year time horizons, to 12 years in slow-moving industries and 5 years in fast-moving ones. The rules of creating value in the social era often use a different set of business models and mindsets.

Often, maybe even always, leaders take the standards they have for their current business and use that to measure the new model. This limits growth and innovation. To manage the present, you must optimize for today, and create efficiencies. To invent the future, you must take risks, and be bold. You don’t get to pick one or the other. Yet, to do both, is by definition, a paradox. It takes more than being willing to innovate or having the necessary budget (though these two are, of course, necessary).

One of the most difficult tasks for corporate innovators is to learn how to unlearn the legacy business models and mindsets they have perfected. This modern-day challenge will not go away by itself. Rather we must face into the paradox and resolve it.

Workshop Goals and Outcomes
To develop leaders more able to innovate, we must build the muscle of organizational courage to change that which needs to be changed. To do so, we’ll create a multi-sensory high impact workshop tailored for an executive leadership team. Outcomes include:

  • Shared understanding the cultural norms that limit innovation today.
  • Develop a perspective on how market trends necessitate a change
  • Defining what the organizational leadership needs to ‘unlearn” (1-3 items)
  • Mastering the art of unlearning for (minimum) 1 agreed-upon item.
  • Increase in organizational motivation and overall enthusiasm to change that which needs to be changed.

 

Workshop Structure:
This workshop kick starts that process of unlearning by explicitly recognizing what metrics, methods, or assumptions are from the past and not necessarily useful for the future. We’ll also use stories, artifacts, and discussions that happen in the moment to build organizational courage and fearlessness. Workshops are a private and safe way for a set of leaders or colleagues to work through things and enact new choices.

Five Phases of Workshop:

  1. Cultural Barriers to Innovation via Artifacts.
  2. Discussion of current culture and leadership.
  3. Social Era Framework & Discussion, “what could it mean for us?”
  4. Developing new Artifacts as representative of cultural shift.
  5. Action Planning.

 

Identify your Cultural Barriers to Innovation Module 1
  • Participants are asked to bring one artifact (could be an object, picture, story but ideally a physical thing etc…) to describe the current state of innovation at the firm. Humans are hard wired to think in terms of stories, and artifacts make the current culture tangible.
  • Each participant gets to share their artifact, and what it signifies to them. Engagement starts early.
  • Acknowledge/celebrate your current state includes accomplishments, strengths, abilities, passions, and values.
Deliverables

  • Developing shared understanding of “present state”.
  • Making cultural aspects tangible and named. This gives language to facilitate change.
  • Creation of innovation assets because working from a place of strength encourages risk taking to change.
Reflection / Discussion Module 2
  • Pair up with someone they don’t already know.
  • Do a 15-20-minute walk ’n talk around property to reflect on what they learned (what shifted or what they can now name) about the current culture. Introverts can choose to do a solo quiet walk.
  • Come back into group to discuss what — if anything–  they would change to create a culture of innovation.
Deliverables

  • Development of shared effort happens in small group.
  • Commitment level to change starts by explicitly saying what they believe needs to be changed.
  • Start to map change factors into Talent (who), Purpose (why) and Culture (how).
Innovation in the Social Era Module 3
  • Share the role of collaboration within an enterprise, and with the marketplace as central to value creation in the Social Era. Case studies include more established firms such as IBM, Apple, REI, Zappos, but also lesser known companies like Quirky, TED, and Singularity University. <Nilofer Merchant presents content>
  • Discuss the ethos and underlying cultural frameworks that are fueling innovations by others.
  • Identify useful cultural norms that are already used  as well as those that are not used today.

Deliverables

  • Identification of new frameworks and shared language.
  • Development of new options.
Fuel your Innovation Roadmap Module 4
  • New artifact exercise – what is it that will symbolize culture of innovation?
  • Identify what needs to be managed to create change? What metrics, assumptions, beliefs …

o    for personal courage.

o    for organization courage.

Deliverables

  • Shared envisioning / ‘our company ‘ as fearless culture of innovation.
  • Artifact identification as symbols of change. *
  • Identify the frame that resolves paradox of managing current business while inventing the future.

< overnight break recommended>

Action Planning Module 5
  • Discuss any reflections / observations.
  • The dos and don’ts of building trust within the organization, which is key to taking risks, and being vulnerable to change.
    <Trust module is presented by Nilofer Merchant>
  • Identify next steps.

Deliverables

  • Commitment.
  • Understanding of trust constructs that enable organizational courage.

Speakers' Spotlight represents a wide variety of motivational speakers who present energetic talks that will inspire you and your staff to take action, be it in your personal lives, your workplace, or both. Read More

Conference Speakers

The Impact of a Speech Can Last Forever

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Speakers' Spotlight's conference speakers frequently go the extra mile to be in touch with meeting planners - or even CEOs and presidents of companies and organizations themselves - in advance of their talks in order to tailor the message and hit on key points specific to the client's needs. Our conference speakers arrive on time, and will have conferred with you in advance to ensure they have everything they need in order to deliver an impactful speech. Our conference speakers frequently use well designed visuals, such as photos, slide shows, or video clips to bring other elements of interest into their talks, and our conference speakers frequently build-in time during their talks to allow for an audience Q&A, ensuring your staff has a chance to ask questions of the particular conference speaker they have just heard.

Some of our conference speakers in high demand include David Chilton, Bruce Croxon, General Rick Hillier, Clara Hughes, Ron James, Amanda Lang, Stephen Lewis, Patricia Lovett-Reid, Mark Kielburger, Kevin O'Leary, Jeff Rubin, and Margaret Trudeau.

Speakers' Spotlight is committed to serving the diverse needs of the corporations, organizations, companies, non-profit and government groups that contact us when seeking conference speakers, and we work hard to find the conference speakers that will best meet and exceed your needs. Whatever you require are when it comes to conference speakers, Speakers' Spotlight will work had to ensure that you get the conference speakers that are right for you.

Keynote Speakers

Speakers' Spotlight: The Key Ingredient To Finding Your Perfect Speakers

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Our keynote speakers can adjust their talks to suit your needs, whether you're looking for an address by keynote speakers of 15, 30, or 45 minutes or more, our keynote speakers will confer with you before your engagement to ensure that their talks meet your needs. Our keynote speakers frequently adjust their speeches to include important talking points your organization or company needs emphasized, and will also often adjust content so it is individually tailored to your audience. For instance, if your audience is primarily those in the auto industry, our keynote speakers will draw on anecdotes from that industry in order to ensure their speech is relatable. Our keynote speakers are usually available in the days and weeks prior to your event to discuss your needs and go over any details (such as audio visual requirements) that arise.

Speakers' Spotlight is committed to meeting the different needs of the corporations, organizations, companies, non-profit and government groups that contact us when seeking keynote speakers, and we work hard to find the keynote speakers that will provide the best match for your event. Whatever you require are when it comes to keynote speakers, Speakers' Spotlight will work had to ensure that you get the keynote speakers that are right for you.

Motivational Speakers

Motivating the world

Speakers' Spotlight represents a wide variety of motivational speakers who present energetic talks that will inspire leaders and employees to take action, be it in their personal lives, their workplace, or both. Speakers' Spotlight's motivational speakers address everything from encouraging audiences to adapt healthy lifestyles to unifying groups to achieve professional goals. Our motivational speakers work with an astonishing range of companies in sectors such as science, technology, finance, advertising, and manufacturing, as well as professional organizations, cultural institutions, and non-profit entities and government, throughout North American and around the world.

Motivational speakers that work with Speakers' Spotlight frequently go the extra mile to be in touch with meeting planners - or even CEOs and presidents of companies and organizations themselves - in advance of their talks in order to tailor the message and hit on key points specific to the client's needs. Our motivational speakers arrive on time, work with the client in advance to ensure the proper set up of their audio/visual needs so that everything will go smoothly when they hit the stage, and often include Q&A sessions in their talks so that your staff can ask any questions of our motivational speakers that they may wish.

Using Speakers' Spotlight to book your motivational speakers obviously offers many advantages. You reap the benefits of our experience and expertise, as we can help you select the best motivational speakers for your motivational speakers' engagement.

Our motivational speakers include prominent motivational speakers - and many of them household names -- such as Roberta Bondar, Michael "Pinball" Clemons, Terry Evanshen, Scott Harrison, John Izzo, Simon Jackson, Craig Kielburger, Dr. Samantha Nutt, Simon Sinek, Severn Cullis-Suzuki and Brett Wilson.

Whatever your needs are when it comes to motivational speakers, Speakers' Spotlight has the motivational speakers that will both meet -- and exceed -- your expectations.

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