April 1, 2013 by Speakers' Spotlight
Doug Lipp Examines The Success of Disney in Disney U
In helping Walt Disney create “The Happiest Place on Earth,” Van France and his team started a business revolution in 1955 that eventually became the “Disney University”—the employee training and development program that powers one of the most famous brands on earth.
As the former Head of Training at Disney University, Doug Lipp had a unique first-hand look into the success of Disney. His new, just-released book, Disney U: How Disney University Develops the World’s Most Engaged, Loyal, and Customer-Centric Employees, examines how Van France’s timeless company values and leadership expertise have turned into a training and development dynasty.
The book reveals the heart of the Disney Culture and describes the company’s values and operational philosophies that support the world-famous Disney brand. Watch the video below for more on this insightful and engaging new book: