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January 11, 2018
Five Shopping Trends to Watch in 2018

Harley Finkelstein started from the ground up. To put himself through law school, he sold t-shirts using Shopify—an e-commerce platform that was relatively unknown at the time. That decision in …
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September 20, 2017
Successful Retailers Must Accept Culture Shifts

Fresh, informative, and insightful, Brand-building expert Denise Lee Yohn’s columns regularly offer a wealth of knowledge on building the company of the future. Her latest, in Forbes, tackles retail success—specifically …
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July 6, 2015
John Warrillow: The Automatic Customer

John Warrillow is the founder of five companies, and the bestselling author of Built To Sell: Creating A Business That Can Thrive Without You, which was recognized by both Fortune …
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- Business
- John Warrillow
- Retail
- Sales
June 23, 2015
Why Leadership is Critical to Building an Uplifting Service Culture

Ron Kaufman helps companies on every continent build a culture of uplifting service that delivers real business results. Making transformation his mission, Ron is one of the world’s most sought-after …
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January 19, 2015
Why a Customer Service Revolution Must be Fast and Furious

Ron Kaufman helps companies on every continent build a culture of uplifting service that delivers real business results. Making transformation his mission, Ron is one of the world’s most sought-after thought …
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November 25, 2014
This Is What Happened When I Completely Changed My Approach to Sales

Business performance expert Ryan Estis challenges conventional thinking on corporate culture, communication, client acquisition, brand ambassadorship and change. The former chief strategy officer for the marketing division of McCann Erickson, he …
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November 12, 2014
Dave Carroll of “United Breaks Guitars” Receives a Heartfelt Standing Ovation and Great Reviews throughout the CSAE 2014 Conference

Kelly MacDonald, partner and senior vice president of Speakers’ Spotlight, recently had the opportunity to attend the Canadian Society of Association Executive’s 2014 Conference in Niagara Falls, Ontario. At the …
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News Tag: Retail

The latest news and headlines from our world-changing speakers.

Five Shopping Trends to Watch in 2018

Successful Retailers Must Accept Culture Shifts

John Warrillow: The Automatic Customer

Why Leadership is Critical to Building an Uplifting Service Culture

Why a Customer Service Revolution Must be Fast and Furious

This Is What Happened When I Completely Changed My Approach to Sales

Dave Carroll of “United Breaks Guitars” Receives a Heartfelt Standing Ovation and Great Reviews throughout the CSAE 2014 Conference