Jim Knight delivers presentations that will amp up your employees to deliver customer service that rocks!  In a recent article from QSR Web.com, Alicia Kelso describes a talk he gave earlier this mon...

Retailer NOW magazine caught up with Service and Culture Expert, Jim Knight, for an in-depth Q&A. Jim cut his teeth in the hospitality industry, starting out as a restaurant staff-level employee f...

Speakers’ Spotlight is proud to support National Meetings Industry Day (NMID) across Canada! NMID was established by Meeting Professionals International (MPI) , the largest association for the meeti...

As supportive partners in our business community, Speakers’ Spotlight takes great pride in lending our special expertise and “talent” to meeting industry events: In January, the Canadian Soc...

Jim Knight cut his teeth in the training field through the hospitality industry, starting out as a restaurant staff-level employee for the Olive Garden and the Hard Rock Cafe. He eventually became th...