Jim Knight delivers presentations that will amp up your employees to deliver customer service that rocks! In a recent article from QSR Web.com, Alicia Kelso describes a talk he gave …
Read moreRetailer NOW magazine caught up with Service and Culture Expert, Jim Knight, for an in-depth Q&A. Jim cut his teeth in the hospitality industry, starting out as a restaurant staff-level …
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Speakers’ Spotlight is proud to support National Meetings Industry Day (NMID) across Canada! NMID was established by Meeting Professionals International (MPI) , the largest association for the meetings profession, with …
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As supportive partners in our business community, Speakers’ Spotlight takes great pride in lending our special expertise and “talent” to meeting industry events: In January, the Canadian Society of Association …
Read moreJim Knight cut his teeth in the training field through the hospitality industry, starting out as a restaurant staff-level employee for the Olive Garden and the Hard Rock Cafe. He eventually became the head of the School of Hard Rocks, running all global training and development functions for Hard Rock International.
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