Operational Excellence and Innovation Expert
The success of many organizations—from manufacturers to health care providers—increasingly hinges on their ability to manage highly complex processes. Steven Spear, the award-winning academic and consultant, literally wrote the book on how organizations can outperform their peers by an order of magnitude. In his dynamic presentations, Spears’ draws on his “High Velocity Edge” approach to help companies discover their way to greatness and become wildly successful.
Spear is a well-recognized expert in how exceptional organizations create competitive advantage through the strength of their internal operations. An MIT senior lecturer, and a Senior Fellow at the Institute for Healthcare Improvement, Spear teaches in the Leaders for Global Operations program in the Sloan School and has guest lectured at the Harvard Kennedy School of Government, Harvard Medical School, Ohio State University, and elsewhere.
As a speaker, Spear’s clients have included Intel, Lockheed Martin, Intuit, Novelis, the US Army, and he has worked with hospitals such as Massachusetts General, Brigham Women’s, and Memorial Sloan Kettering.
He has been published in numerous medical journals and op-ed publications and is the author of The High-Velocity Edge: How Market Leaders Leverage Operational Excellence to Beat the Competition (which won the Philip Crosby Medal) and Chasing the Rabbit: How Market Leaders Outdistance the Competition.
Spear was the recipient of a McKinsey Award as one of the best Harvard Business Review articles in 2005 and has won four Shingo Prizes for Research Excellence.