In times of hardship, crisis, and uncertainty, it’s imperative for leaders to demonstrate compassion. But leaders are also tasked with making hard decisions. How can leaders do the hard things while bringing out the best in others? By employing the right balance of human compassion and business wisdom. Offering immediately implementable takeaways, Jacqueline Carter shows why being a caring person and an effective leader are not mutually exclusive, and how to keep a healthy balance between compassion and leadership to bring out the best in ourselves and our employees.
Carter is a leadership development and mindset expert who helps leading companies create a more human world of work. She is widely recognized for developing the innate potential of leaders to enhance performance, resilience, and creativity through better understanding and managing the mind. She is the International Partner and the North American Director for Potential Project, and her clients include Cisco, Disney, Accenture, IKEA, and Royal Bank of Canada.
Well known for her dynamic presentations and thoughtful, extensively well-researched publications, Carter has written articles for a range of publications, including Harvard Business Review, American Management Association, and Business Insider. She is also the co-author of three books: Compassionate Leadership: How to Do Hard Things in a Human Way, One Second Ahead: Enhance Your Performance at Work with Mindfulness, and The Mind of the Leader: How to Lead Yourself, Your People and Organization for Extraordinary Results.
A seasoned change management and organization development expert, Carter holds a Master of Science degree in Organizational Behaviour and has more than 20 years of consulting and management experience. She has supported the successful implementation of complex changes for large organizations and has held fiscal and resource accountabilities for budgets of over $60 million and teams of more than 100 people.
