L&D / Topics: Customer Service

Customer Service Speakers

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Lorraine Behnan

Change Management and Communications Expert

Lorraine Behnan believes that times of change should be looked at as an opportunity to excel. An expert in career evolution, Behnan gives leaders and employees the confidence and communication strategies to achieve their workplace and professional go...

Lorraine Behnan

Tom Connellan

New York Times Bestselling Author | Expert on Building Traction and Momentum with Customers and Teams

Tom Connellan energizes and inspires audiences with actionable ideas that quickly build traction and momentum in teams or with customers. Founded on research and his experience as a CEO, entrepreneur, and New York Times best-selling author, Tom’s p...

Customer Service Speakers

Donald Cooper

Business Management, Marketing, and Customer Service Expert

Drawing from his unique experience as both a world-class manufacturer and award-winning retailer, Donald Cooper delivers the “straight goods” on how to sell more, manage smarter, grow your bottom line…and have a life. With wisdom, h...

Donald Cooper

Gary Furlong

Expert in Conflict Resolution and Corporate Performance

Gary Furlong can help you to diagnose, analyze, and resolve conflict in any situation. He shows mediators, negotiators, managers―and anyone else needing to resolve conflict―how to simply and effectively understand and assess the situation they fa...

Kevin Graff

Retail Performance Specialist

How much in potential sales is walking out your door every day, untapped? Internationally recognized retail authority Kevin Graff has spent more than 20 years working with leaders to maximize sales and drive revenue “over the top.” Focussing on i...

Cameron Herold

Author of Double Double | Former COO of 1-800-GOT-JUNK?

Cameron Herold is known around the world as “The Business Growth Guru.” He is the mastermind behind hundreds of companies’ exponential growth, helping to guide organizations to double their profit and double their revenue in just thr...

Cameron Herold

Jackie Huba

Expert on Customer Loyalty and Word of Mouth Marketing

Jackie Huba’s work has been called “the word-of-mouth-gospel” by Forbes magazine. An expert on creating and sustaining customer loyalty, Huba is the bestselling author of Monster Loyalty: How Lady Gaga Turns Followers into Fanatics, and is the ...

Jackie Huba

Ron Kaufman

Customer Experience and Service Culture Expert | Bestselling Author

Ron Kaufman helps companies on every continent build a culture of uplifting service that delivers real business results. Making transformation his mission, Ron is one of the world’s most sought-after thought leaders and experts on achieving superio...

Ron Kaufman

Jim Knight

Service and Culture Expert

Jim Knight delivers presentations that rock. After cutting his teeth in the hospitality industry, starting out as a restaurant staff-level employee for the Olive Garden and the Hard Rock Café, he eventually became the head of the School of Hard Rock...

Jim Knight

Mike Lipkin

World-Renowned Motivator and Communicator

Mike Lipkin brings out the best in leaders and employees around the world. The founder and president of Environics/Lipkin, a global research and motivation company, and the author of numerous bestselling books, he combines Environics’ trademark...

Mike Lipkin