Kit Grant


Kit Grant

The Director of Comfort Zone Infiltration

Who do you call when you want to strengthen relationships among your staff, clients, or customers? Kit Grant. For 35 years, Kit has provided audiences with the necessary tools and techniques that improve teamwork and produce greater productivity and profit. His dynamic, information-packed presentations have positively influenced thousands of people in 14 countries, including clients such as The Bank of Montreal, Federal Express, Shoppers Drug Mart, Sprint, Union Pacific Railroad, and the US Air Force, among many others.

Kit has worked as a clinical psychologist, a school counsellor, a supervisor in the food and beverage industry, and as a salesperson and sales manager for a major communications company. A member of the Canadian Speaking Hall of Fame, Kit served as World President and Chair of the Executive Council of the International Federation for Professional Speakers, and was the 2005 recipient of the International Ambassador Award for service to the global speaking industry. In 2006, Kit received the Spirit of CAPS Award for his contribution to speaking excellence in Canada.

It's Not My Fault!... Why Are They Being So Difficult?

Working (or living) with other people is sometimes difficult. Some people are easier to deal with than others. Kit identifies how different perspectives on life and relationships are both important and challenging. Getting results requires increased understanding of the strengths, limitations, motivators and de-motivators of each person. Your people will never be quite the same after this session as Kit’s humorous examples from both personal and professional situations will have them “rolling in the aisles”. The strength of your organization may depend on recognizing and valuing each person’s uniqueness and contribution to team results.

Still Flailing After All These Years?... Success Through Responsibility

Recognizing your personal power and acting with it moves you to new levels of performance. Kit reveals a step-by-step action guide your audience members will use to create a motivating and productive environment. Your people will recognize their personal responsibility in moving from where they are to where you want them to be. They leave the program with notes in hand … written carefully on a piece of paper or scrawled on any available napkin! They learn to take action now, change any negative self-talk, and set targets that push them beyond perceived limitations to get things done.

The Customer is Not Always Right!... You Get The Results You Deserve

Service must be part of who you are … not something you must do! Changing your service culture to one of commitment provides an advantage taking you far beyond your competition’s best efforts. Kit outlines how to build your Dynamic Service System and reveals how INPUT produces FEEDBACK which creates REALITY. His real life examples will have your audience laughing and learning. Armed with a plan of action, employees produce immediate improvements in customer satisfaction paying huge dividends.

The Successful Leader... The Manager As A Coach

Leading people to successful results requires managers and supervisors to build a motivating workplace where mission and goals are clearly defined. Kit demonstrates the roles of coach, mentor and counselor to enable today’s leader to get the best from each individual. Rewarding performance fairly allows people to understand and appreciate the principles of continuous improvement. As leaders improve communication skills, they build trusting environments that positively impact results.