Karyn Gordon

Speaker, Celebrity, L&D


Dr. Karyn Gordon

Leading Relationship Expert | Media Personality

Dr. Karyn Gordon’s mission is to inspire people to dream their best life, learn the tools and do it! A bestselling author and media personality, Dr. Karyn has worked with hundreds of organizations, from Fortune 500 corporations to small non-profits, to help them foster the necessary communication skills for creating strong workforces and customer relationships.

Dr. Karyn is a regular expert for the USA’s #1 morning show Good Morning America, Canada’s #1 talk-show Cityline, and Toronto’s #1 morning show Breakfast Television. In addition, she writes a regular column for New York Parenting and Chatelaine magazines. Previously, she was the resident expert for The Mom Show,  hosted a radio talk-show on CFRB, and produced her own music talk-show, Spill Your Guts, where she interviewed celebrities to share lessons they learned as teenagers. Dr. Karyn is also the host of the nationally broadcast program, Success Stories with Dr. Karyn, in which she sits down with leaders to hear their stories and the lessons they’ve learned from being successful!

As a speaker, Dr. Karyn’s clients have included The New York Times, Credit Union, Pepsi, Young Presidents Organization, PricewaterhouseCoopers, Canadian Tax Foundation, Ontario Family Judges, the University of Alberta and Government of Alberta.

As a writer, Dr. Karyn is the bestselling author of Dr. Karyn’s Guide To The Teen Years, and has written three additional resources for parents, teachers and counselors. She has a Bachelor in Psychology, a Masters in Counseling, and a Doctorate in Marriage and Family. She has also done extensive studies in generational differences, personalities, leadership and emotional intelligence.


Understanding, Leading & Motivating Gen Y

Many Gen X, Boomer & Traditionalist managers admit that they are puzzled trying to figure out how to effectively lead Gen Y’s. Some employees quit without warning, make demands that are unrealistic, appear entitled, seem inflexible, need constant feedback and don’t want to work shift-work or travel with work. The great news is that Gen Y’s are not only open to learn (after all, they are the most educated generation in history) but are hungry to advance professionally! In addition, they have many outstanding skills (which often get overlooked) that many organizations are not fully utilizing. The key to effectively leading and motivating this unique generation lies with managers learning how to exercise their power of influence, not their power of authority. Specifically you will learn:

  • To understand the “cultural DNA” of all 5 generations (including Gen Z)
  • How Gen Y is different from others and why this is critical to leading them effectively
  • How to uncover and leverage the powerful strengths of Gen Y’s
  • 3 practical strategies to effectively understand, lead & motivate Gen Y’s

How to Effectively Give & Receive Feedback For All Generations

Gen Y’s are hungry for feedback and like most generations they want to know how they are doing. Unfortunately, research tells us that many managers do not know how to give feedback effectively and Gen Y’s often complain that their performance reviews are too vague and infrequent to be effective. Without proper training, organizations run the risk of seeing their Gen Y’s disengaging and possibly quitting altogether because of either the lack of, or the poor delivery of feedback. Learning how to give and receive feedback is at the cornerstone of effective managing and leading for all generations. Specifically you will learn:

  • To understand the “cultural DNA” of all 5 generations (inc. Gen Z)
  • How the various generations (Gen Z, Y, Gen X, Boomer & Traditionalist) give and receive feedback differently
  • The power of authority versus the power of influence and why this matters in giving and receiving feedback
  • The 3 simple strategies for all generations to give and receive feedback effectively

Recruiting & Retaining Gen Y’s

How can organizations attract the top talent? What strategies need to be in place to effectively retain and motivate them? The key is that we need to first understand them –what motivates them & what they value. In this keynote you will learn simple strategies that organizations can use in order to be competitive in attracting and keeping exceptional young talent. Specifically you will learn:

  • To understand the “cultural DNA” of all 5 generations (inc. Gen Z)
  • How Gen Y is unique from other generations and why this matters for recruiting & retaining
  • The importance of work culture, respect, training & mentoring programs
  • 7 practical strategies & solutions to effectively recruit & retain Gen Y

The Power of Mentoring

Dr. Karyn, who has worked closely with Gen Y’s for 20 years, strongly believes that mentoring is one of the most effective strategies for not only training employees but more importantly for leveraging generational gaps in the workplace. Unfortunately, most Gen Y’s and their managers admit that their mentoring programs simply are not effective. Many mentees say they don’t know how to best leverage this unique relationship, and many mentors admit they don’t know how to be effective in this role. Specifically you will learn:

  • The top 8 reasons why mentoring is an ideal strategy to bridge the generational gap and retain employees
  • Different types of mentoring programs
  • What is the role of the mentor? What is the role of the mentee?
  • 6 strategies to build an effective mentoring program

The Power of Confidence

This powerful presentation is about understanding the power of attitudes and how they impact every part of our life – professionally (managing, communication, negotiation, risk-taking) and personally (relationships, parenting and body language). Confidence is one of the five core components of Emotional Intelligence and research has shown that a high EQ “boosts career success, entrepreneurial potential, leadership talent, health and relationships” according to Harvard Business Review. Specifically you will learn:

  • What type of confidence you have
  • How your confidence impacts every part of your life (managing, leading, risk-taking)
  • 3 empowering practical steps to help you build your own confidence, as well as those around you!

The New Manager

Duration: Half Day, Full Day
Target Audiences: Managers, HR Professionals, and Executives

 

The role of the manager has radically changed in business. Gone are the days where managers were simply the messenger of data reporting to their boss. Now managers need to be more of a coach (or a cross between a parent, teacher, mentor and therapist) whose role is to develop their employee’s maximum potential. With so many managers receiving their roles based on restructuring and not on their people managing experience – many managers feel ill-equipped to tackle the role of the ‘New Manager’.

  • Are you curious about the “New Manager’ role and how this is different from the traditional manager role
  • Are your managers struggling to know how to effectively manage their teams
  • Do your Boomer and X managers know how to effectively manage your Y employees?
  • Do your Y managers know how to effectively manage their X and Boomer employees?
  • Do your employees understand the different generations and how different generations need different things from their manager?
  • Do your managers know how to deal effectively with conflict?
  • Do your managers realize that they are the #1 reason Gen Y’s will choose to stay with your organization?
  • Are you curious to know the 10 skills for effective relationships that are required for the “New Manager”?
  • Did you know that the 10 skills for effective relationships can be easily transferred between work and family environments?

In the morning your employees will learn:

  • What is the cultural DNA of the 4 generations
  • What makes each generation unique from and similar to other generations
  • What is the ‘attitude of entitlement’ and its origin
  • What are the best attributes from each generation
  • What are the cultural shapers of each generation and how this has impacted their work performance, communication, motivation, recruiting, values & decision-making

In the afternoon your employees will learn:

  • The 10 skills to build exceptional relationships and be the “New Manager”
  • How these relationship skills can be transferred to all relationships (at work and at home)
  • How exceptional family relationships reveal powerful relationships skills that can be applied to all relationships at work
  • How the work environment / culture is a type of extended family for many employees and how to leverage this (Gen Y’s want their work to be a type of extended family)
  • How effective managers can also be effective parents at home – the skills are easily transferable (and also explaining why this doesn’t always happen)

One of Dr. Karyn’s cornerstones is that all of her training sessions are highly practical! This means that you can apply these skills not only to your professional life but also your family life because foundational relationship & EQ skills are transferable at work and home!

Leveraging the Power of Mentoring

Duration: Half Day, Full Day
Target Audiences: Employees, Managers, HR Professionals, and Executives

 

Dr. Karyn strongly believes that mentoring is not only one of the most effective strategies for attracting and retaining great talent – but also for improving generational gaps in the workplace and transferring knowledge. Unfortunately, few companies have mentoring programs and for those who do, Gen Y’s often report that they are not finding them to be effective. Many mentors admit they do not know how to mentor and mentees admit that they do not know how best to leverage this unique relationship.

  • Are you thinking of introducing a mentoring program into your organization?
  • Do you know the difference between formal and informal mentoring programs?
  • Are you looking tor strategies to improve and leverage your existing mentoring program?
  • Do your mentees know how to be mentored?
  • Do your mentees understand their responsibility in this relationship and how to leverage it?
  • Do your mentors know how to mentor?
  • Do your mentors know how to bring out the best in their mentee?
  • Do your mentors know how to build trust, ask the right questions and coach their mentee?
  • Do your mentees and mentors know how to navigate through conflict?

Most organizations acknowledge the theory of mentoring but struggle with how to make it work in practice. In this all-day training session your employees will learn the following:

In the morning they will learn:

  • Why mentoring has the opportunity to be the best training for Generation Y
  • How mentoring can be an effective strategy to not only bridge the generational gap but also help attract and retain employees
  • The different types of mentoring programs (and hear what other organizations are doing)
  • An overview of the 4 different generations to better understand each other and those they work with

In the afternoon they will learn:

  • What is the role of a mentee
  • What is the role of a mentor
  • How to discuss their top values and goals from their mentoring relationship
  • How mentees need to take ownership of this relationship and ask the right questions
  • How to build trust and open communication
  • How to deal with conflict at work
  • How to deal with urgent and difficult work place situations
  • How to give & receive feedback
  • How mentors need to communicate so that mentees will listen
  • How to set practical mentoring goals to work towards in the first 3, 6, 9 and 12 months
  • How to measure the relationship to see what’s working and what’s not working

One of Dr. Karyn’s cornerstones is that all of her training sessions are highly practical! This means that you can apply these skills not only to your professional life but also your family life because foundational relationship & EQ skills are transferable at work and home!

Building A Leadership Presence

Duration: Full Day
Target Audiences: Gen Y High Performance Employees

 

The skills of leadership must be learned, and the best way to do this is to study the habits of exceptional leaders. In this highly creative and interactive all-day training session, Dr. Karyn will not only lead your group through a series of great team-building exercises, but in the process she will challenge, empower and teach the principles and habits of “Inside-Out Exceptional Leadership” – a term she’s coined after working with many top leaders from different industries (i.e. corporate, education, healthcare, entertainment, publishing etc).
Are these some of the challenges you are experiencing with your Gen Y employees?

  • Do you need them to be more honest when having difficulties (instead of just quitting)?
  • Do you need them to take more responsibility and ownership during a conflict?
  • Do you see them have an attitude of entitlement?
  • Do you want them to have more realistic expectations around their career advancement?
  • Do you find they need a lot of feedback and managing?
  • Do you want them to develop more EQ skills?
  • Do you find that many of them experience a lot of anxiety which is affecting their performance?
  • Do you want them to better understand generational differences to improve their communication?
  • Do you want them to learn effective assertiveness skills to deal with conflict?

One of the best attributes about Gen Y is that they are ambitious and eager to improve – the key is teaching them the practical skills.

In the morning they will learn:

  • The power of confidence and leadership attitudes (and how this impacts communication and performance)
  • How their confidence impacts their personal power as a leader
  • 6 qualities of “Inside-Out Exceptional Leadership”
  • An overview of the 4 different generations (how they are similar and different)
  • How to understand and leverage the ‘Generational Gap’ in the workplace

In the afternoon they will learn:

  • What is EQ (Emotional Intelligence) and why it matters in performance
  • What are the best practices for all great leaders
  • How to manage their own stress and anxiety during a crisis
  • How to take responsibility for their own perception of events
  • How to interact with others effectively during a conflict
  • How to become a person of influence and motivate others
  • How to build trust and effectiveness in their teams

One of Dr. Karyn’s cornerstones is that all of her training sessions are highly practical! This means that you can apply these skills not only to your professional life but also your family life because foundational relationship & EQ skills are transferable at work and home!

Understanding Intergenerational Differences

Duration: Half Day, Full Day
Target Audiences: Employees, Managers, HR Professionals, and Executives

 

Gen Y is like no other generation before them – wealthy, powerful and at times they may seem entitled and unmotivated. Many other generations are puzzled by their poor work ethic which causes massive conflict and disruption at work. Meanwhile, the younger generations often feel disrespected and devalued by the older generations. Research tells us that one of the highest values for Gen Y’s to stay in an organization is that they feel respected by their manager, so the role of managers have never been more important. In addition, there has never before been a time in history that 4 such distinct generations have been working together. Unfortunately, few people today truly understand how these 4 generations are similar and different and how this impacts communication, conflict, motivation, recruiting, benefits and decision-making.

  • Are you experiencing intergenerational conflict at your workplace?
  • Would you like to have an in-depth understanding of the 4 generations?
  • Do you know how the generations are unique?
  • Do you know what 2 generations clash the most in the workplace?
  • Are you wondering how to bring out the best in all generations?
  • Are you interested to learn how each generation is similar and different in their communication, conflict, recruiting, values and decision-making?
  • Do you want to know practical strategies to manage and lead each generation effectively?

In the morning your employees will learn:

  • What is the cultural DNA of the 4 generations
  • What makes each generation unique and similar from other generations
  • What is the ‘attitude of entitlement’ and its origin
  • How this ‘attitude’ impacts an employee’s communication & performance
  • What are the best attributes from each generation (and what can we learn from each other)
  • What are the cultural shapers of each generation and how has this impacted their work performance, communication, motivation, recruiting, values & decision-making

In the afternoon your employees will take the morning’s information and apply it to their own work situations. Specifically they will learn:

  • What they learned about themselves (and their own generation)
  • What are the specific problems they have experienced with the different generations and what are the specific solutions
  • What they need to do differently in their communication with different generations to be more effective
  • How to effectively lead and manage the different generations
  • How to communicate effectively with each generation
  • How mentoring is a powerful strategy to bridge the generational gap
  • How to create a successful work environment for all generations

One of Dr. Karyn’s cornerstones is that all of her training sessions are highly practical! This means that you can apply these skills not only to your professional life but also your family life because foundational relationship & EQ skills are transferable at work and home!