Speakers / Topics: Retail

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Howard Behar

Former President of Starbucks Coffee

“It’s not about the coffee,” says Howard Behar, the former president of both Starbucks Coffee Company North America and Starbucks Coffee International.  Believing that “if you regard employees and customers as human beings, everything else w...

Howard Behar

Ron Buist

Marketing Expert | Inventor of “Roll Up The Rim To Win”

If you’ve ever won a free coffee, a donut, or even a television because you “rolled up the rim to win,” you have Ron Buist to thank. The former marketing director for Tim Hortons for 24 years, Buist helped turn a once little-known donut sho...

Ron Buist

Donald Cooper

Business Management, Marketing, and Customer Service Expert

Drawing from his unique experience as both a world-class manufacturer and award-winning retailer, Donald Cooper delivers the “straight goods” on how to sell more, manage smarter, grow your bottom line…and have a life. With wisdom, h...

Donald Cooper

Darren Dahl

Award Winning Marketing Professor & Creativity Crusader

Darren Dahl ranks #1 in the world for publications in premier marketing journals, and has won awards for both his research and his teaching. He was one of ten Canadian professors to receive the 3M National Teaching Fellows award—Canada’s most pre...

Darren Dahl

Harley Finkelstein

Chief Operating Officer, Shopify | “Dragon” on Next Gen Den

Harley Finkelstein started from the ground up. To put himself through law school, he sold t-shirts using Shopify—an e-commerce platform that was relatively unknown at the time. That decision in 2005 ultimately led him to become Shopify’s Chief Op...

Harley Finkelstein

Kevin Graff

Retail Performance Specialist

How much in potential sales is walking out your door every day, untapped? Internationally recognized retail authority Kevin Graff has spent more than 20 years working with leaders to maximize sales and drive revenue “over the top.” Focussing on i...

Graff_Kevin

Jim Knight

Service and Culture Expert

Jim Knight delivers presentations that rock. After cutting his teeth in the hospitality industry, starting out as a restaurant staff-level employee for the Olive Garden and the Hard Rock Café, he eventually became the head of the School of Hard Rock...

Jim Knight

Brennan Loh

Director of Business Development and Strategic Partnerships, Shopify

Brennan Loh leads the teams responsible for building and managing the key strategic partnerships for Shopify, Canada’s #1 e-commerce retailing solution.  In his eye-opening presentations, Brennan discusses the inside story about Shopify’s grow...

Brennan Loh

Joseph Michelli

Customer Experience Expert | Bestselling Author

Joseph Michelli helps organizations catapult to pre-eminence by creating engaged employees and exemplary customer service experiences. Boasting globally celebrated clients like Starbucks, Zappos, and The Ritz-Carlton Hotel Company, Michelli is a reno...

Joseph Michelli

Catherine Murray

Co-Host and Anchor for BNN | Former VP at Deutsche Bank

An invigorating new voice in business television, BNN’s Catherine Murray puts a spotlight on the stocks and stories that dominate the world of finance, interpreting the day’s news with her acute understanding of the inner-workings of the global e...

Catherine Murray

David Segal

Co-Founder, DAVIDsTEA | Retail Visionary and Branding Expert

In 2008, David Segal was a 27-year-old tea loving entrepreneur, with a vision to redefine the tea experience. He imagined a lively tea shop, with flavours and products that extended far beyond the basics. Today, DAVIDsTEA has hundreds of stores thro...

David Segal

Neil Z. Stern

Retail Specialist

If you want your retail business to survive, then you have no choice but to adapt to the new realities of the marketplace. Neil Z. Stern can show you how to capitalize on new trends and let go of old ways that aren’t working. A senior partner with ...

Neil Z. Stern