Jackie Freiberg

For over 20 years, Jackie has been on a mission to expose the unconventional, business-best practices of globally admired leaders.

As a bestselling author and leadership expert, Jackie has dedicated her career to helping executives and managers practice the art of leadership and build great companies, where great people can do great work.

Jackie is the co-author of her latest book NANOVATION: How a Little Car Can Teach the World to Think Big. Jackie and her husband Kevin are also authors of their international bestseller NUTS! Southwest Airlines' Crazy Recipe for Business and Personal Success, BOOM! 7 Choices for Blowing the Doors Off Business-As-Usual! and GUTS! Companies that Blow the Doors Off Business-As-Usual.

Jackie has become a connoisseur of cool companies, places where people want to work and choose to stay. Jackie is on a mission to cure the 'Dead People Working' syndrome, a global epidemic sweeping through so many companies today. Her goal is to create a movement of leaders who choose to defy mediocrity, take charge of their success at work and make a difference in their own little corner of the world.

Leaders around the globe cast over 13,000 votes, and Jackie was voted a "Top 5 Leadership Speaker". She is also recognized as one of the "Top 30 Best Minds on Leadership" by Leadership Excellence Magazine, and is one of the most sought-after female business speakers in the nation.

Her articles and interviews have been published in the Wall Street Journal, Business Week, Investor's Business Daily, Dubai's CapitalME, India's Management Next, India's Business Standard, India's Economic Times and India's Financial Times.

Jackie earned a doctorate in Leadership from the University of San Diego, a master's degree in Communication from San Diego State University and a bachelor's degree in Communication from the University of New Hampshire.

Jackie is a public speaking coach to the United States Marine Corps Recruiting Office. She has trained more than 1500 Marine Recruiters a year on the Fundamentals of Delivering a Winning Presentation. Semper Fi!

Jackie served as a member of Southwest Airlines' Culture Committee. She was one of only two non-employee members invited to serve on this highly influential leadership committee.

Jackie served as an executive consultant for the Center for Creative Leadership, providing feedback to executives participating in the five-day Leadership Development Program.

Jackie was the Manager of Corporate and Professional Programs at the University of San Diego's Executive Conference Center before joining Freibergs.com in 1993. During her tenure at USD, Jackie co-founded the Family Business Institute, founded the Certificate in International Business Program and was the Director of the Institute for Quality & Productivity.

Jackie has taught leadership, public speaking and communications courses as an adjunct professor at USD.

Jackie was an HR specialist for NCR Corporation. She was in charge of college recruiting, all employment issues, new hire on-boarding and all internal employee communication programs and publications.

• 4. NANOVATION

  The international story of how Tata Motors and its young, whatever-it-takes, design team was able to accomplish the impossible through innovation, leadership, culture and laser like customer focus.  NANOVATION takes you behind the scenes and shows you how team Nano pushed itself to innovate beyond customer expectations, overcome adversity, and risk despite fear of failure to find elegant solutions to seemingly impossible problems; budget constraints; design restrictions; rising material costs; political agitation; and even consumer concerns.

• 3. LEGENDARY CULTURE!

  Fuel Passion, Productivity and Profit
  
  Every Organization has a culture. Is yours purposeful or accidental?
  
  This presentation is about building a BRANDED CULTURE—a place where the culture is as well known as the company's products and services. Great companies leave nothing to chance, their cultures are purposeful—protected, promoted and measured.
  ,/br> Culture is not a program, it is a series of choices that happen everywhere, everyday. Culture must be a strategy, embraced and lived by everyone, at all levels. Competitors will find it almost impossible to replicate the unparalleled work ethic and esprit de corps that comes from employees who passionately and proudly own your brand.

• 2. GUTSY LEADERSHIP!

  Blowing the Doors off Service-as-Usual
  
  Are you worthy of the employee and customer loyalty you desire?
  
  Service is a choice and gutsy leaders make that choice from the inside out! Gutsy leaders have a "people first" philosophy. When employees feel honored and served, it causes them to provide extraordinary service to customers. Service leaders inspire their teams to become unforgettable and create a sacred bond with customers that inspires lifetime loyalty.
  
  Gutsy leaders constantly create a sense of business literacy by gettingpeople at all levels to think and act like owners—and doing whatever-it-takes!
  
  Gutsy leaders inspire mental flexibility—fun, creativity and innovation. People stay longer in places where they are having fun and adding value.
  
  In this presentation, Jackie equips leaders with ideas and strategies for creating employee and customer loyalty—a place where people WANT to work and CHOOSE to stay!

• 1. BOOM!

  7 Choices for Blowing the Doors off Business-as-Usual
  
  BOOM is the speech every leader wants to give, every employee wants to live.
  
  BOOM! is the result of studying many of the most innovative businesses, gutsy leaders, and accountable employees around. Jackie has distilled this collective wisdom into 7 essential choices that cause culture, service, success, and business to BOOM.
  
  Jackie believes a company's success is as much the will of the people as it is the CEO. Why? Because leadership is a choice, not a position or a title. Leadership is not for the faint of heart— no wimps, no whiners, and no more moan'n and groan'n! Blowing the doors off business-as-usual is about ordinary people, at all levels, doing whatever-it-takes to be extraordinary. The BOOM message equips audiences to think big, act bold, expand their influence and become a positive force for change.

• Simply put, your presentation blew everybody away! As you know, our goal was to kick off our initial CFO Symposium series with a high impact, energetic speaker who would leave the audience wanting more. You fit that to a tee!
  Ernst & Young
• Kevin spent a great deal of time getting feedback with key leaders in our organization to ensure that he was addressing our issues precisely and targeting his message specifically to our audience. Kevin did a great job making his experience with Southwest Airlines, and other companies, relevant to our group. He inspired the group and, for two hours, took them outside the world of advertising to a different level of perspective. Kevin's presentation received the highest rating of the three components that were graded. Believe me this is high praise from a pretty critical bunch that do a lot of presenting themselves. We would highly recommend his presentation for groups that are interested in elevating their thinking about how to create a corporate culture that is rewarding to employees, clients and the bottom line.
  Integer Group
• Kevin Freiberg was sensational. He took key elements given in the presentations prior to his, regarding our industry's challenges, and was able weave them into his own message. I watched the room closely during his presentation and saw every face engaged. He spoke from the heart to the heart of our most important customers and our own corporate leadership.
  Interstate Hotels & Resorts

• 
  August 2011

  Nanovation: How a Little Car Can Teach the World to Think Big and Act Bold

  A book on Innovation, the leadership that inspired it, and the "hungry for change" team that created a game changer.

  Nanovation is a how-to on getting people to think big, act bold, and improve the world in the midst of insurmountable challenges. Nanovation concludes with eight transferable rules for driving innovation in any business and teaching people to achieve the possible in what appears impossible.

  
  
• 
  January 2007

  Boom! 7 Choices for Blowing the Doors Off Business as Usual

  In front of you are seven choices waiting to be made. Whether you are the leader or those being lead, these choices will determine the quality of your life and the significance of your contribution to the world in which you work.  In BOOM the Freiberg''s have distilled 20 years of collective wisdom into 7 essential choices that cause culture, service, success, and business to BOOM.

   

  
  
• 
  December 2003

  Guts! Companies that Blow the Doors off Business-as-Usual

  Although the leaders in the book represent a wide-range of industries, they share a common vision: They see business as a heroic cause and understand that good leadership isn't a matter of position, but of influence. They reject hierarchical rules, rituals, and expectations, and have replaced in-the-box management with a culture based on passion and innovation. They regard their employees not as "human resources," but as individuals with unique gifts and talents. And make everyone in the company responsible for the company's brand and culture.

  
  
• 
  November 1998

  Nuts! Southwest Airlines Crazy Recipe for Business and Personal Success

  With unlimited access to the people and inside documents of Southwest Airlines, authors Kevin and Jackie Freiberg share the secrets behind the greatest success story in commercial aviation. Read it and discover how to transfer the Southwest inspiration to your own business and personal life.