Dr. John Izzo helps companies maximize their potential from the ground up. For over 20 years, Dr. Izzo has worked with thousands of leaders around the world, on employee-engagement strategies and brand transformations. Dr. Izzo has been a pioneer in employee engagement, leading change, shifting employee and consumer values and corporate social responsibility. He is known for his hard hitting practical content, his inspirational storytelling and the lasting impact he has on organizations. In the video above and the post below, Dr. Izzo shares what you need to do to create highly engaged teams:
There is one thing that MUST happen in your meetings to get your team engaged and inspired.
What is this one thing?
Research has proven that when employees see the higher purpose of their work, they are more productive, engaged, and healthier.
So there is one very effective must-do thing in each meeting to foster a highly engaged team. Simply take some time to tell at least one story about how your product or service is making a difference for those you serve. Share testimonials, bring in satisfied customers, or open up the dialogue for the team to share their success stories.
Another way is to have the team create a mission statement for something they can rally around in terms of who they are and what they do.
One of our clients (one of the largest banks in the world) instituted that practice on our recommendation in all of their branches. In every meeting they brought forth examples of a client or customer that they made a difference for. Within 6 months of this regular practice, engagement scores shot up, and team members started upselling clients because they saw real value for their customers, rather than merely pushing to meet the bank’s sales quotas.
Instead of merely focusing on the numbers or tasks at hand in your meetings, create a space to talk about the higher purpose and how each team member makes a difference. Do this as a regular practice and watch your team engagement grow.